ku77's Privacy Policy

ku77 is an online betting and casino platform operated for players in Bangladesh. We believe every user's personal information is a valuable asset, and keeping it safe is our primary responsibility.

This privacy policy ("Policy") explains what types of information are collected from you when you use the ku77 platform, how that information is used and stored, and what rights you have over your data. By using our website, you are considered to have agreed to the terms of this policy.

You are encouraged to read this policy alongside our Terms and Conditions and Responsible Gaming policy. Any definitions used in this policy that are not defined here will be interpreted in accordance with the Terms and Conditions.

ku77 may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Current address and contact details
• Email address and mobile number

2.2 Financial Information

• bKash, Nagad, Rocket, Upay account numbers (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Activity Information

• Gaming history and betting patterns
• Account login and logout times and IP addresses
• Browsing behaviour and time spent on the platform
• Records of communication with the support team

2.4 Technical Information

• Device type, operating system, and browser information
• IP address and geolocation data
• Cookie data and session information
• Referrer URL and page view information

We collect information in several ways:

3.1 Direct Collection

You provide this information directly when you register with ku77, complete the account verification process, carry out financial transactions, or contact our support team. This information is stored directly in our systems.

3.2 Automatic Collection

Some information is collected automatically while you use the platform. This includes technical information gathered through cookies, log files, and web beacon technology.

3.3 Collection from Third Parties

For identity verification, fraud prevention, and payment processing, we may also verify or supplement information from trusted third-party providers. This process is fully controlled and used only for specific purposes.

ku77 uses your information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To ensure gaming, betting, and financial transactions run smoothly.
• Identity Verification: To confirm the user's age (21+) and identity.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your complaints and issues.
• Responsible Gaming: To monitor your gaming behaviour and provide assistance when needed.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: For analytical purposes to improve the user experience.
• Communications: To send important updates, security alerts, and account-related notifications.

Your information will never be used beyond the purposes stated above. ku77 always follows the principle of data minimisation — meaning only the information necessary for a specific purpose is used.

ku77 never sells or rents your personal information to third parties. However, information may be shared with the following parties in specific circumstances:

5.1 Payment Providers

Information necessary for processing transactions is shared with payment platforms such as bKash, Nagad, Rocket, Upay, and bank transfers. This process is fully encrypted and secure.

5.2 Identity Verification Providers

Limited information may be shared with trusted identity verification service providers to verify a user's identity and age.

5.3 Legal Authorities

In response to a court order, legal process, or valid request from a government authority, ku77 may be required to provide certain information. In such cases, we will disclose only the information that is legally required.

5.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may form part of the transferred assets. In such circumstances, we will notify users in advance.

ku77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help us recognise your visit and improve our services.

6.1 Types of Cookies

• Essential Cookies: Necessary for the basic functionality of the platform, such as maintaining login sessions.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To understand how users interact with the platform, which helps us improve our services.
• Security Cookies: To detect fraud and keep accounts secure.

6.2 Cookie Controls

You can manage cookies by changing your browser settings. However, disabling essential cookies may affect some platform functionality and you may not be able to log in properly.

ku77 has adopted industry-standard technical and organisational measures to protect your information. We operate as a secure and reliable platform.

• SSL Encryption: All data transmissions are secured with SSL/TLS encryption, making interception by third parties extremely difficult.
• Encrypted Storage: Sensitive information that is stored is kept in encrypted form.
• Access Controls: Only authorised personnel can access the information they need.
• Two-Factor Authentication: An additional layer of security is used to protect accounts.
• Regular Audits: Security measures are regularly reviewed and tested for effectiveness.
• Data Backups: Information is continuously backed up, ensuring protection even in the event of a system failure.

However, no technology can claim to be one hundred percent secure. If a security breach occurs, we will notify affected users as quickly as possible and take appropriate remedial action.

You have certain important rights over your own information. ku77 respects these rights and is committed to upholding them:

8.1 Right to Know

You can request at any time to find out what information ku77 holds about you and how it is being used. Contact our support team to make this request.

8.2 Right to Correction

If any information held in your account is incorrect or incomplete, you can request that it be corrected. Keeping information accurate and up to date helps maintain the quality of our service.

8.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or contractual requirements.

8.4 Right to Object to Processing

You can object to marketing communications or certain types of data processing. If you raise an objection, we will reconsider that matter.

8.5 Right to Data Portability

In certain circumstances you can request your information in a structured, machine-readable format.

To exercise any of the above rights or for any related questions, please contact us. Our team will generally respond to your request within a reasonable time.

ku77 retains your information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by legal obligations.

• Active Accounts: Information is retained for the entire duration that the account remains active.
• Closed Accounts: Even after an account is closed, financial and transaction-related information may be retained for a specified period in accordance with legal requirements.
• Incomplete Registrations: If the registration process is not completed, the relevant information is deleted after a reasonable period.
• Notification Consent: If consent to marketing communications is withdrawn, the relevant contact information will be removed from the applicable records.

After the retention period has ended, information is securely deleted or anonymised so that no individual can be identified from it.

10.1 Policy Changes

ku77 reserves the right to amend this privacy policy at any time. If any significant changes are made, we will post a notice on the platform and/or inform you via your registered email. Continued use of the platform after any changes will be taken as your agreement to the updated policy.

10.2 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our 24/7 support team:

When submitting a privacy-related request, please include your account email and a brief description of the subject so we can assist you quickly.